All Passion – Gift purchases are non-exchangeable or non-refundable. Any refunds are subject to review and determination by Passion – Gift.To report an issue, please email [email protected].

Refund (if applicable)

After we receive and inspect your return, if it is accepted, we will email you a notification that we have received your return. We will also notify you of the acceptance or rejection of the refund request.

If you agree, your refund will be processed and automatically applied to your credit card or original payment method MINUS any shipping fees, within 30 business days.

Refund or missing (if applicable)

If you have not received your refund after 30 business days, please check your bank account again. Next, contact your credit card company. It may take some time before the refund is received under the main formula. Then contact your bank. There is usually a processing period before a refund is recorded. If you have done all these steps and still have not received your refund, please contact us at [email protected].

Long-term goods (if applicable)

Only regular priced items are refundable, unfortunately promotional items are non-refundable.

Gift

If the product is assessed as a gift upon purchase and is mailed directly to you, you will receive a gift certificate equal to the value of the returned merchandise. When I receive the returned product, we will send you a gift certificate.

If the product is not assessed as a gift upon purchase or the giftee has chosen to ship it to you later, we will refund the person to whom the gift was given and he or she will know you paid. row.

Transfer

Passion – Gift is not responsible for any packages that have been scanned and received by the post office.

You will be charged an automatic shipping fee for the return. Shipping fees are not refundable. If you receive a refund, the freight fee will be deducted from your refund amount.

The time it takes for your exchange product to reach you may vary depending on where you live.

If you ship a product over $75, you should consider using trackable shipping or purchasing shipping insurance. We are not sure that we will receive the product you return.

Do you accept returns from the United States?

Yes, I accept returns

How can customers return your products?

In store
By mail

How will customers get the return label?

For defective products
Download/print

2. For customer remorse

In the box

How many days do customers have to return a product?

30 Days

How can customer return products condition that allow?
New

What is the restocking fee?
No restocking fee

How much will customers pay for return shipping?

For defective products
No cost

2. For customer remorse

No cost

Contact Support:

Please make sure to carefully read our refund and replacement policies before submitting any requests or making changes. We only consider requests that comply with our policies and terms. If you have any questions or concerns, please reach out to our customer support team for assistance and clarification. We will provide specific information regarding your refund amount and help resolve any issues you may have.